- check 100% uptime SLA
- check 300+ edge locations
- check No single point of failure
- check Zero downtime during updates
The intake form is always up.
Every minute a website is down is a potential client who reached a competitor instead. We offer a 100% uptime SLA, and it is not a marketing claim. It is an architectural outcome. A Nitrosite is edge-deployed across more than 300 locations with automatic failover. There is no application server to crash, no process to hang, and nothing to take offline.
An outcome, not a promise.
Conventional hosting places a website on a single server. When that server fails, the website fails with it. A Nitrosite lives on hundreds of edge servers at once. If a node becomes unhealthy, traffic reroutes instantly to the next closest healthy one, with no manual intervention and no human in the loop. Static files do not crash. They simply serve.
Updates carry the same guarantee. New files are published alongside the old and the cache cuts over, so a redesign or a fresh Nitroblog post never takes the site down. The same evidence-led discipline that decides what the site should say, five data sources unified and read by our analysis engine before any work begins, also governs how it is delivered: reliably, and without drama.
The decimal points hosts hope you will not read.
Hosts advertise 99.9% as though it were impressive. Translated into hours offline, the figure is less reassuring than it sounds.
| Uptime SLA | Monthly downtime | Annual downtime | Who offers this |
|---|---|---|---|
| 99.0% | 7.3 hours | 3.65 days | Budget shared hosting |
| 99.9% | 43.8 minutes | 8.76 hours | Most WordPress hosts |
| 99.95% | 21.9 minutes | 4.38 hours | Wix and Squarespace |
| 99.99% | 4.3 minutes | 52.6 minutes | Premium managed hosting |
| 100% | 0 minutes | 0 minutes | Nitrosite |
Downtime figures are the arithmetic of each guaranteed SLA percentage. The contrast is the point: a fraction of a percent is measured in hours offline.
Traditional hosting has too many ways to fail.
- cancel A web server that can crash under a traffic spike
- cancel A server runtime with memory limits and timeouts
- cancel A database with a finite connection pool
- cancel Plugin updates that break a theme overnight
- cancel A certificate that expires if no one renews it
- cancel A single server holding everything at once
- check_circle No web server to crash
- check_circle No runtime to hang
- check_circle No database to exhaust
- check_circle No plugins to conflict
- check_circle Certificates renewed automatically
- check_circle Hundreds of servers, no single point of failure
Reliability infrastructure, included.
Everything that keeps the site online ships with every Nitrosite. No add-ons, and no separate line item.
- check 300+ edge locations across six continents
- check Anycast DNS with health checks and failover
- check Visitors served from the nearest edge
- check Unhealthy nodes bypassed instantly
- check DDoS attacks absorbed at the edge
- check Static files scale without load limits
- check 24/7 health checks from multiple regions
- check Any anomaly alerts the team immediately
- check Certificates renew automatically, never expiring
Downtime does not pause. It costs.
When a firm's website is down, the lost traffic does not return later. The client who could not reach the intake form has already called the firm that answered. For a practice that depends on intake calls and form submissions, every interruption is a referral handed to a competitor.
There is a quieter cost as well. A prospective client who lands on an error page does not assume a hosting fault. They assume the firm is not reliable, and they form that judgment before a word has been read.
What stays online, and why it matters
- call The intake form and contact details are always reachable, so a prospective client never meets a dead end.
- search Search engines never crawl a site that is offline, so rankings are never penalized for downtime.
- verified The firm's first impression holds. The website is composed and available the moment anyone arrives.
Begin with a letter, not a lead form.
If a website that stays up, even while everything else goes down, is how you would like your firm to be represented, write to us. Four questions. We reply within two business days.